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FOR A LIMITED TIME ONLY! FREE SHIPPING
SHIPPING COSTS & DELIVERY TIMES
Before completing your order, please check the current shipping costs at checkout. These may vary depending on country, weight and other factors.
Please also note that unfortunately we cannot deliver to all countries.
Once you have placed your order, we will process it within 24 hours.
Germany: 1–2 working days
Austria, Luxembourg, Netherlands, Belgium: 2-3 working days
Czech Republic, Poland, France, Denmark: 2-4 working days
Lichtenstein: 3-4 working days
Italy, Sweden, Spain: 3-5 working days
Finland, Norway, Estonia, Latvia, Lithuania, Ireland, Portugal: 4-5 working days
Greece, Croatia: 4-7 working days
Iceland, Bulgaria, Malta: 5-8 working days
These are the average delivery times of our shipping service provider for the respective countries. Please note that deliveries can be delayed on weekends. Unfortunately, we cannot guarantee the delivery days stated.
Our tattoo tights are delivered in sustainable packaging. We use folding bags made of recycled material to minimize our ecological footprint and offer you an environmentally friendly shopping experience. You are welcome to use the folding bag for further storage at home or when traveling.
ORDER PROCESSING
After your order has been shipped, you will receive an email with a tracking link that you can use to track the status of your delivery at any time.
All orders are processed within 24 hours from Monday to Friday.
If you order on the weekend, we will process your order the following Monday morning. Orders placed on a public holiday in Germany will be processed on the next working day.
Shipping times may vary depending on your location. We do our best to get your order out of our warehouse as quickly as possible.
You, as our customer, are responsible for tracking your shipments. If the package cannot be delivered, the shipping service provider will hold it for a few days and ask you to arrange a new delivery. If a new delivery is not arranged within a few days, the package will be returned to us.
If you refuse the package upon delivery, the shipment will be returned to us. In both cases, the shipping costs will not be refunded.
When your order arrives, we ask you to carefully inspect the package before signing for delivery.
If the package looks tampered with or the tape is damaged, please sign without checking or refuse to accept it.
If the delivery is accepted with an unauthorized signature or the package shows signs of tampering, please contact the local DHL office immediately and inform us at customerlove@marcalice.com .
RETURN POLICY
We are pleased to be able to offer you a 30-day return policy instead of the usual 14 days!
Tights are considered a hygiene product, therefore hosiery can only be returned if the item is unopened and in its original packaging or if the item has a manufacturing defect or does not match the description.
So if your tights are in their original packaging (unopened) and all labels and protective seals/stickers are intact, you have the right to return them within 30 days of receipt.
We want you to love our tights as much as we love making them. To initiate a return, please email us with your order number and reason for return to: customerlove@marcalice.com .
Please note that some products are not returnable. These include intimate hygiene items such as tights, gift cards and sale items. In addition, we cannot accept returns on items that have been damaged (unless caused by us) or are no longer in their original condition. Also excluded are returns made after
30 days after purchase.
You can find further answers to questions about Marc & Alice and our articles in our FAQ.
Free shipping to your home
All our products are 100% Made in Italy
Free refund on unopened items
We offer you secure payment methods